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NOTE:
As of May 2005, Disney reverted to the use of the term
"Advance Reservations" instead of "Priority Seating."
The process has changed in name only --
make reservations just as you made Priority Seating arrangements in
the past.
For
Restaurant "News Flashes" visit
Restaurant News!
This FAQ is maintained by Scott
Thomas
the creator of the Planning Strategy Calculator for Disney Reservations
and is here with his permission.
Once you understand
Advance Reservations,
give his Planning
Strategy Calculator a try.
-
What is an Advance Reservation (formerly Priority
Seating)?
Advance
Reservations is a system Walt Disney World uses to manage their
restaurant seating flow. In essence, unlike a true reservation
where a table is saved for your party at a particular time, the
advance reservation guarantees your party the next available table.
It's recommended that you check in about 15 minutes before your
time. Wait times vary depending on the time of day and restaurant
but usually averages between 15 and 30 minutes.
Some
reservations require a credit card deposit or full payment in
advance. They are discussed further down this FAQ.
Who
can make Advance Reservations?
Anyone
can make an Advance Reservation. At one time, it was for Disney
Resort guests only, but that is no longer the case.
Who
do you call to make Advance Reservations?
Central
Reservations Office (CRO) can handle all your reservation requests.
CRO can be reached at 407-WDISNEY (407-934-7639). However, you
can call WDW Dining directly at 407-WDW-DINE (407-939-3463). Dining
reservations can be made from 7 AM to 10 PM days a week, except
for Christmas Eve and New Year's Eve, when they close at 8 p.m.
You
can also make an Advance Reservation at any WDW Resort Lobby Concierge
desk, by dialing 55 from your room phone or press *88 from any
WDW pay phone to be directly connected with WDW Dining.
NOTE:
You will be given a Confirmation Number. Make sure you write it
down and bring it with you on your trip for each Advance Reservation
you make.
Should
I bring my Advance Reservation confirmation number with me to the
parks?
YES!!!
It doesn't happen often but the confirmation number can clear
up any problems. It has done so for me on a couple of occasions.
When
can you make Advance Reservations?
Most
dining reservations are now made 180 days in advance for Disney
Resort guests. Some can be made earlier. The Planning
Strategy Calculator can help you determine on what exact
dates you need to call.
What
if my Advance Reservation is before the park is open?
Just
go up to the park turnstiles and tell the Cast Member (CM) that
you have an Advance Reservation for whatever meal. They
may ask for the confirmation number so be sure to to have that
with you. Follow any directions given by the Cast Member.
Does
WDW have Bus Transportation for Early Character Breakfasts?
Buses
for the Magic Kingdom and Magic Kingdom Resort Area will start
running at 6:30am DAILY.
Buses
for Animal Kingdom/Animal Kingdom Lodge will start running at
7:00-7:15am DAILY.
Buses
for the Disney-MGM Studios (covering the Epcot Resort Area) will
start running at 7:00-7:15am DAILY.
Buses
for Epcot (Princess Breakfast at Norway) will start running at
7:00-7:15am DAILY.
This
information is valid EVERY DAY, and for ALL DISNEY RESORTS serviced
by Bus transportation.
These
buses are for Breakfasts only, and should not be used for general
park access. Always let the driver know where you are going upon
boarding the bus. Most times, the driver will be able to take
you directly (ie: Contemporary, for Chef Mickey's) but sometimes
this is not possible. As such, you should always allow time for
a connection when going Resort to Resort. Actual arrival times
will vary by location.
What
if you don't show up for an Advance Reservation time?
If
you know ahead of time, call WDW Dining and cancel it. The system
was created so that no-shows wouldn't affect how people are seated
in the restaurants. If you don't check in for your Advance Reservation,
you will not be put into the queue and the next available party
will take your place. However, keep in mind if you do not call,
you may be stopping another group from dining at that restaurant.
What
if you don't get the Advance Reservation you want?
If
at first you don't succeed, try, try, again. Cancellations occur
all the time so call back periodically before you leave for vacation
and even once you arrive.
You
may also try different times and days. Just ask the CM what's available.
What
about restaurants at the Swan or Dolphin Resorts?
WDW
Dining can book all restaurants at both the Swan and Dolphin. Call
WDW Dining at 1-407-WDW-DINE (407-939-3463) to make reservations
at these resorts.
If
staying on a concierge floor, can the concierge make an Advance Reservation
for you?
Yes,
a member of the Concierge Staff can make Advance Reservations
for you. In fact, once you have your resort confirmation number,
ask for Itinerary Planning to contact you. They will make your Advance
Reservations for you.
Should
you reconfirm your Advance Reservation before leaving for WDW?
This
is a good idea just in case a mistake was made during the initial
call. WDW does not send you printed confirmation of any of your
Advance Reservation events or dining arrangements so it's
best to check before finding there is a problem at the restaurant's
podium.
Can
you get a listing of your Advance Reservation arrangements from WDW?
At
anytime during your stay at a WDW resort, you can request an Advance
Reservation listing from the Lobby Concierge desk. Get it once
you check in so you can have it with you throughout your stay. Check
the list carefully and, if there is anything you want changed, see
if the Cast Member on duty can help you.
When
staying into a concierge room, you should get a print out during
your check-in process.
Best
strategy for getting Advance Reservations for Cinderella's Royal Table
Character Breakfast.
You
MUST call exactly 180 days before the date you want to dine at the
Castle for breakfast. And, you MUST start calling a couple of minutes
before WDW Dining opens (7 AM, on all days including weekends and
holidays. All times are US EASTERN).
There
are two possible greetings:
a)
Thank you for calling the Disney Reservation Center. Our office
is closed... (hang up immediately as soon as you hear the words
"Our office" and hit redial immediately).
OR
b) Thank you for calling the Disney reservation center (pause).
You're in and on hold! Wait! Do NOT hang up or you will lose any
chance of a ressie!
Upon
speaking to a "live person", interrupt the lucky CM and
blurt out "I need Cindy's, for June xx, for x people, any available
time". The CRO rep will understand your temporary rudeness,
and you'll make up for it later with endless amounts of gratitude...
Don't try and pick a specific time. Any delays will seriously hinder
your ability to get a reservation.
Use
the 407-WDW-DINE (939-3463) number to directly call WDW Dining so
you don't get caught in a transfer queue from CRO. This can amount
to up to a 12 second delay in getting to Dining.
You
will also need a credit card -- effective February 1, 2006, payment
in full is required at time of booking for breakfast(and lunch
and dinner, too) at Cinderella's Royal Table. If you do not have
a credit card, the reservation cannot be made.
Best
strategy for getting the Chef's Table at Victoria & Albert's.
Yet,
another difficult to obtain Advance Reservation. Call exactly
180 days before the date you want to sit at the Chef's Table and
as early as possible. WDW Dining opens at 7 AM (ET), Monday through
Friday and on weekends and holidays. There's only one seating for
the Chef's Table per evening and it is not available on Wednesdays
or Fridays.
When
you call 407-WDW-DINE (939-3463), listen for the prompt that will
direct you to the Victoria and Albert's line.
A
credit card is needed at time of the booking and the names of all
the people in the party. This is so they can personalize the menus
for each person. A dress code is in effect as well. Gentlemen must
be in tie and jacket and ladies should be in evening wear.
How
to get the restaurant you want.
Call
early exactly on the day you can first call for the restaurant's
Advance Reservations. Be flexible in the time(s) when you can eat.
Sometimes eating an early or late lunch or early dinner is the difference
between eating on the day you want or not, especially if it's a
busy time of year like Winter/Spring breaks or around any major
US holiday.
What's
the smoking policy at WDW restaurants?
ALL
Walt Disney World restaurants are NON-Smoking.
What
is this beeper/flasher thing?
Some
of the restaurants during very busy times will hand out a Flasher.
This is a square box with lights that will "flash" when
the restaurant has your table ready. This allows your party to wander
around the immediate area instead of just waiting for your table.
We
were given one of these at the Rose & Crown so we took in the
Off Kilter show near the Canadian pavilion which was a lot more
fun than standing around!
Best
strategy if you don't have an Advance Reservation.
Plan
on showing up at the restaurant either before or after the traditional
meal times if it's a busy season. Or, if you don't mind waiting
from 15 to 60 minutes for a table, just show up and check in with
the CM at the restaurant's podium.
A
lot of people report no problems at all just showing up and getting
a table with little wait times during slow times of the year. However,
if you want to guarantee a table, it is best to make a Advance
Reservation for it ahead of time. That way you won't be disappointed.
Best
strategy for watching IllumiNations from Rose & Crown Restaurant.
The
Rose & Crown Restaurant in the United Kingdom pavilion in Epcot's
World Showcase has an outside patio where you can watch Epcot's
Illuminations nightly fireworks show without having to battle crowds
of other people.
Illuminations
is presented nightly at 9 PM (except during holidays when it is
later). You should make the Advance Reservation time for
around 7:15 PM to 7:45 PM to ensure a table during Illuminations.
To try and get a patio table, ask the Cast Member to note it when
you make your Advance Reservation. REMEMBER -- they can not
guarantee you'll get it.
UPDATE:
WDW Dining or the CMs at Rose & Crown's podium no longer can
take requests for patio seating. It's now first come, first served.
However,
even if you have an indoor table, the Cast Members allow those people
to come out and watch. Just be courteous to those that have patio
tables.
We
have a large group. How do we make a Advance Reservation to keep our
group together?
If
you have a large group (usually more than 12, but some restaurants
have their own group rules), you will need to book through Group
Dining:
1)
Call 407-939-7707 for Group Dining.
2) Let the coordinator know your requests.
3) The coordinator can make the ressies and, based upon the
time-date-restaurant, usually you can be accommodated at one
table.
4) It should also be mentioned a gratuity is automatically applied
for a large group.
NOTE:
MOST dining reservations can be made for groups up to 12, although
dinner shows consider a "group" to be 8 or more. A
few other restaurants have their own rules about groups -- if
you call the general number WDW-DINE, the Cast Member will forward
your call to Group Dining if necessary.
What
are the changes with Cinderella's Royal Table?
Beginning
February 1, 2006, dining at Cinderella's Royal Table
will undergo several changes:
--
Breakfast and Lunch will continue as Disney
Princess-themed character meals. However, when you arrive
at Cinderella Castle for your reservation, a photographer
will be on hand to take pictures of your group in the lobby,
before you are seated in the dining room. A package with four
4x6 prints and one 6x8 print of your photo, as well as one
6x8 print of Cinderella Castle, in a Cinderella photo holder
(valued at $29.95 plus tax) will be delivered to you during
your meal, which will be from a fixed-price, set menu. (Additional
photos may be purchased.)
Breakfast: $31.99 ages 10 and up; $21.99 ages 3-9. Lunch:
$33.99 ages 10 and up; $22.99 ages 3-9.
--
Dinner will become a fixed-price, set meal, also, hosted
by the Fairy Godmother, who will lead the observance
of special occasions like birthdays and anniversaries. You
will also have the chance to have your photo taken before
dining, with a photo package similar to that mentioned above
offered to you during the meal. In addition, you will receive
a special, unframed, unmatted lithograph (worth $50),
given exclusively to diners at Cinderella's Royal Table
Dinner.
Dinner: $39.99 ages 10 and up; $24.99 ages 3-9.
NOTE:
Payment in full with a credit card will be required at
the time of booking for all meals at Cinderella's Royal Table.
If you do not have a credit card, the reservation cannot
be made.
Magic
Your Way Plus Dining Plan WILL be accepted at Cinderella's
Royal Table meals, requiring TWO table service credits.
Will
I need a credit card to hold an Advance Reservation?
Some
restaurants do require a credit card deposit. For a list of these,
check out the PS Credit Card Policy page.
Dinner
Shows (Hoop Dee Doo Musical Revue, Mickey's Backyard Barbecue
and Spirit of Aloha) and Cinderella's Royal Table require full
payment at time of booking. Full refunds for cancellations
up to 48 hours before show.
Effective
Feb 4 2005, you will no longer need to guarantee holiday Priority
Seatings with a credit card. The following holidays are included:
Valentine's Day, Mother's Day, Thanksgiving, Christmas Eve, Christmas
Day, NYE and NYD. This change is only for Table Service Dining
and does NOT affect prepaid events, Cinderella's Royal Table or
Princess Storybook dining, recreation or other special events.
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